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Important Trip Info

Thinking Of Booking a Trip?

Our Diving and Marine Conservation Trip page is a concise resource that outlines what is included/not included, our conservation projects, and other important trip details.

Questions About Scuba Diving Certification Courses and Required Dive Gear?

Click here for info about the scuba certification process and courses we offer.  Click here for info about required dive gear for the trip, our recommendations, and frequently asked diving questions.

Already Booked A Trip?

Our Pre-Departure Information Packet lets you know how to prepare for your upcoming trip and will answer many of your questions on what to bring, pack, etc.

Searching For The Best Way To Get To Placencia, Belize?

Our Getting Here Information document describes the best options for traveling to Placencia, Belize.

Internet Or Cell Service On The Island?

We have no internet or cell phone service on the island.  The location of our island is very remote and far from the mainland of Belize to receive a cell signal or internet service. We do have a satellite phone but it is only used by staff for emergency situations.  There is no WIFI in nature, but I promise you will find a better connection.  Relax, unplug, breathe deep, and immerse yourself in the tranquility of the ocean.

ReefCI Cancellation and Trip Policies 

If you cancel your trip, payment is non-refundable. Paid trips or deposits can be rescheduled or transferred into another’s name.  Rescheduled trips must be rebooked within 12 months of your original departure date and are subject to a rebooking fee of 100 USD per person.  If you cancel your trip 60 days or less before departure date, trip is non-refundable and cannot be rescheduled.  If ReefCI cancels the trip 100% of the payment will be refunded; EXCEPT in cases of natural disaster and force majeure (hurricanes, tropical storms, sickness, pandemics, etc…).  Should diving or island boat transfers not take place due to force majeure, health issues, natural disaster, or unforeseeable circumstances including rough sea conditions, monies will not be refunded.  ReefCI highly recommends travel insurance that covers such events as they will affect operations from time to time.  If a person does not complete their certification course there will be no refund for the course or the difference of diver/non-diver rate. 

ReefCI operates under a strict no drug policy. Drugs are not allowed on the boat or the island. ReefCI reserves the right to immediately dismiss anyone violating the drug policy without a refund.

ReefCI reserves the right to charge for lost or damaged dive gear (BCD, regulator, fins, mask, booties, weights, wetsuit, dive light, or any other ReefCI item) if the borrower lost or damaged said item while in possession of the item.  ReefCI reserves the right to charge a weekly food and fuel inflation surcharge for a nominal fee to keep up with rising inflation costs.  All payments must be made via credit card – ReefCI does not accept cash.